|Type||Extended service agreement|
- 8 x 5 phone support
- Priority queuing and escalation
- Online Solutions - Allied Telesis self help service center
- Real-time 24 x 7 x 365 access to the database and eService center
- A dynamic tool, the knowledge base uses self-learning technology, constantly expanding to facilitate customer inquiries, problems and solutions
- Browse by category, or key-word search for questions and answers in the in-depth database
- Receive automatic updates to inquiries and answers via e-mail
- Submit on-line questions and comments directly to the technicians
Many customers want to take additional precautions to safeguard the integrity of networked data, ensure network uptime, and maximize end-user productivity. Net.Cover is a selection of comprehensive service and support plans designed to protect your network investments.
Specifications & descriptions are accurate at the time of publication, but are subject to change without notice.
Image accuracy is not guaranteed.
Please do not rely on the image for your purchase. E&OE.